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Syracuse Recovery Services

Office Staff/ Receptionist

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What they do

A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.

$38,570 / year median in New York

+9% projected growth

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Job Description

Syracuse Recovery Services is a substance use outpatient, with a clinic in the city of Cortland. We are currently seeking additional support in our Cortland office. We are currently open 8am-7pm Monday through Thursday and 8am-4pm on Fridays. Schedule would vary between those hours. Regular shift would be Mondays through Thursdays 11am-7pm; Fridays 7:45am-4pm. Job Description -
Receptionist/Administrative Assistant/Office Staff:
Working under the supervision of Management, the Office Assistant will assist in the welcoming of patients, collecting co-pays, verifying insurances, aiding counselors in clerical tasks, janitorial duties , and perform other clerical duties as requested.
Job Responsibilities:
  • Interact appropriately with patients, other agencies, vendors, and visitors.
  • Greet Clients, maintain agency order and cleanliness, schedule appointments, verify insurances
  • Manage scheduling effectively
  • Assist Office Manager and other support staff with responsibilities, to include record keeping, filing, ordering, and cleaning
  • Perform general clerical duties to include but not limited to, copying, faxing, mailing, filing, answering phones, generating spreadsheets.
  • Perform general janitorial duties to include but not limited to, sweeping, mopping, maintaining neat office environment, cleaning windows, and bathrooms.
  • Other duties as assigned by Office Manager or Executive or Program Directors.
Job Requirements:
  • Welcoming presentation
  • High degree of accuracy and attention to detail.
  • Ability to operate standard office equipment including but not limited to, computers, telephone systems, copier, scanners, and facsimile machines.
  • Appropriate phone etiquette
  • Ability to adapt and multi-task
  • Basic capabilities in MS Office, especially MS Word and Excel, will be helpful
Job Types:
Full-time, Part-time Pay:
$18.00 - $21.00 per hour
Benefits:
401(k) 401(k) matching Employee assistance program Health insurance Paid time off People with a criminal record are encouraged to apply
Work Location:
In person