Overview We are seeking a person who

MUST HAVE

Body Shop Receptionist Experience, is detail-oriented, organized, and well-spoken. The ideal candidate will play a crucial role in customer service and satisfaction throughout the repair process. This position requires strong customer service skills, effective communication, and the ability to manage multiple tasks efficiently. Duties Communicate effectively with customers to explain the estimation process and answer any questions. Utilize computer software and tools to document estimates and track repair progress. Maintain organized records of estimates, customer interactions, and repair orders. Manage scheduling and calendar appointments for customer consultations and follow-ups. Provide exceptional customer service by addressing concerns promptly and professionally. Perform clerical tasks as needed, including filing and data entry. Requirements Must have Previous Body Shop Experience Proven experience in a similar role or in the automotive repair industry is preferred. Strong organizational skills with the ability to manage time effectively. Proficient in Google Suite applications and general computer literacy. Excellent customer service skills with a friendly demeanor. Ability to type accurately and efficiently while managing multiple tasks. Familiarity with calendar management practices is a plus. Attention to detail in documentation and estimation processes is essential. Join our team where your expertise will contribute significantly to our commitment to quality service and customer satisfaction!

Job Type:

Full-time Pay:

$41,600.00 - $52,000.00 per year

Benefits:

Employee assistance program Employee discount Flexible schedule Flexible spending account Paid time off Parental leave Professional development assistance Referral program Relocation assistance Tuition reimbursement

Work Location:

In person