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JV
Juniper Valley Animal Hospital PC
Veterinary Front Desk Receptionist (Full-Time or Part-Time) Experience Preferred
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$38,570 / year median in New York
+9% projected growth
Job Description
Veterinary Front Desk Receptionist (Full-Time or Part-Time) - Experience Preferred Do you love animals and enjoy helping people? Juniper Valley Animal Hospital (junipervalley.com), a busy 5-doctor small animal practice in Middle Village, Queens, is looking for a friendly, organized, and dependable Front Desk Receptionist(s) to join our team. If you're organized, enjoy helping people, thrive in a fast-paced environment, and take pride in providing excellent customer service, we'd love to hear from you! Responsibilities Welcome clients and their pets with warmth and professionalism Schedule appointments, procedures, and follow-up visits Answer a high volume of text messages, phone calls, emails, and app messages Be the liaison between clients and our doctors Keep electronic medical records accurate and up to date Prepare estimates, process invoices, and collect payments Pitch in wherever needed to help keep the front desk running smoothly and so much more! Qualifications Minimum of one year of experience in a dedicated veterinary front desk/reception position preferred. This position focuses exclusively on front desk and client service responsibilities. Excellent communication (both in person and in writing) and customer service skills Strong organizational and multitasking abilities Fast, accurate typing skills are a must. We communicate with clients throughout the day by text, email, and messaging, so being comfortable typing quickly while maintaining accuracy is essential. Experience with Shepherd, Weave, and/or PetDesk is a plus A team player with a positive attitude, reliability, and a good sense of humor A genuine love for animals and the people who care for them Benefits Health, dental, and vision insurance (full-time team members) Paid Time Off (full-time team members) 401(k) with company match Employee Assistance Program (EAP) Employee discounts on veterinary care for your own pets Schedule We're looking for team members with the flexibility to work a combination of morning, afternoon, evening, and weekend shifts.