Physical Therapy Office Receptionist

Job Overview Bertolozzi Physical Therapy is a busy, patient-focused outpatient clinic providing high-quality professional care. We are seeking an experienced, reliable, organized, and personable front desk team member to help manage patient communication and scheduling. This role is essential to maintaining a smooth, efficient front office and excellent patient experience. In this role, your experience and dedication to detail will support physical therapists and the front office administrators in maintaining medical records, answering phones and performing patient scheduling. The ideal candidate will possess : 1 year of medical office reception / scheduling experience required Strong communication and customer service skills Ability to multitask in a fast-paced environment Organized, dependable, and detail-oriented Comfortable handling phones and scheduling Ability to have effective patient interactions Team player with a positive attitude Duties Assist with medical record data entry and insurance authorizations. Prepare charts for therapist ensuring all records are received and up to date. Perform documentation review to ensure accurate patient records are maintained. Manage front desk responsibilities, including answering phones and scheduling appointments and tracking missed appointments. Ability to learn and be proficient in current EMR software WEBPT. Provide excellent customer service by addressing patient inquiries and concerns professionally. Requirements At least 1 year of experience in a medical office is required. Strong phone etiquette and communication skills are essential. Ability to perform administrative tasks efficiently while maintaining attention to detail. A commitment to providing compassionate care to patients is required. Must be able to work collaboratively within a team environment while also being self-motivated. Professional appearance and etiquette required. If you are passionate about working with others and have the required experience along with the skills necessary to excel in a dynamic healthcare setting, we encourage you to apply for the Physical Therapy Office Assistant position today! •Compensation based on experience and performance•

Job Type:

Full-time Pay:

$19.25 - $22.50 per hour

Benefits:

Paid sick time Paid time off Retirement plan

Education:

Associate (Required)

Experience:

Medical scheduling: 1 year (Required) Medical office: 1 year (Required) Ability to

Commute:

Poughkeepsie, NY 12603 (Required) Ability to

Relocate:

Poughkeepsie, NY 12603: Relocate before starting work (Required)

Work Location:

In person