Phone Operator

Smithtown Toyota is currently looking for a full-time appointment scheduler/phone operator to answer inbound service calls and schedule service appointments for both of our busy shops. This is a high volume, fast paced position, so the ability to multi-task is very important. Automotive experience and/or experience scheduling appointments is a plus.

Bilingual (Spanish speaking) is preferred. What we're looking for: Strong customer service and computer skills Candidates that are reliable and punctual Good understanding of computer software and other automotive technologies Quick learner with a positive attitude and a pleasant speaking voice Must be able to pass a drug test and background check prior to employment Responsibilities include: Greeting customers in a polite and professional manner Scheduling service appointments Answering basic questions regarding services (pricing, estimated timing, etc.) Transferring customers to the appropriate staff member when necessary Responding to voicemails left outside of business hours Perform other duties as assigned by Management Able to work weekdays and Saturdays between the hours of 7:00 am and 5:00 pm Benefits include: A competitive compensation package for the right candidate (hourly plus commission) Health Insurance with generous employer contributions Dental coverage plan available 401K Plans available with no waiting period Paid holidays Paid vacation Paid sick days Please submit your resume for consideration. Phone Operator 3.2 3.2 out of 5 stars 360 E Main St, Smithtown, NY 11787 $17 an hour - Full-time Smithtown Toyota 17 reviews $17 an hour - Full-time Smithtown Toyota is currently looking for a full-time appointment scheduler/phone operator to answer inbound service calls and schedule service appointments for both of our busy shops. This is a high volume, fast paced position, so the ability to multi-task is very important. Automotive experience and/or experience scheduling appointments is a plus.

Bilingual (Spanish speaking) is preferred. What we're looking for: Strong customer service and computer skills Candidates that are reliable and punctual Good understanding of computer software and other automotive technologies Quick learner with a positive attitude and a pleasant speaking voice Must be able to pass a drug test and background check prior to employment Responsibilities include: Greeting customers in a polite and professional manner Scheduling service appointments Answering basic questions regarding services (pricing, estimated timing, etc.) Transferring customers to the appropriate staff member when necessary Responding to voicemails left outside of business hours Perform other duties as assigned by Management Able to work weekdays and Saturdays between the hours of 7:00 am and 5:00 pm Benefits include: A competitive compensation package for the right candidate (hourly plus commission) Health Insurance with generous employer contributions Dental coverage plan available 401K Plans available with no waiting period Paid holidays Paid vacation Paid sick days Please submit your resume for consideration.