Receptionist/Office Assistant

About Us:

We are a busy, well-established orthopedic practice committed to providing compassionate and comprehensive musculoskeletal care. Our team of professionals strives to create a supportive, efficient, and welcoming environment for both patients and staff.

Position Summary:

We are seeking a professional, reliable, and friendly Front Desk Receptionist to join our orthopedic team. The ideal candidate will be the first point of contact for our patients and must deliver outstanding customer service while managing administrative duties with efficiency and accuracy.

Responsibilities:

Greet and check in patients in a courteous and professional manner Answer phone calls, schedule appointments, and manage calendars for providers Verify insurance information and collect co-pays or balances Maintain accurate patient records and update EMR system Handle incoming and outgoing correspondence Assist with prior authorizations and referrals as needed Collaborate with clinical staff to ensure smooth patient flow

Qualifications:

High school diploma or equivalent required Prior medical office or front desk experience (orthopedic experience preferred) Familiarity with EMR systems (e.g., Athena, Epic, Medical Manager or similar) Strong communication and interpersonal skills Ability to multitask in a fast-paced environment Bilingual a plus, but not required

Benefits:

Competitive salary based on experience Health insurance Paid time off and holidays 401(k) plan Friendly, team-oriented work environment To apply Please email your resume and a brief cover letter. We look forward to welcoming a new member to our orthopedic care team!

Job Type:

Full-time Pay:

$18.00 - $24.00 per hour

Benefits:

401(k) Health insurance Paid time off Retirement plan

Work Location:

Multiple locations