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Green Acres Veterinary Center

Veterinary Receptionist

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What they do

A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.

$38,570 / year median in New York

+9% projected growth

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Job Description

Green Acres Veterinary Center is seeking an exceptional Client Services Representative to join our team! Do you want to work for a state of the art, AAHA accredited veterinary facility? There is plenty of room to learn and grow at this busy facility! An ideal CSR must be professional, compassionate and motivated. Effective communication is key for this position as you will be interacting with clients and team members. Green Acres Veterinary Center is a 24-hour emergency hospital, so every day may be different! Must be willing to work weekends and holidays. Typical tasks include, but are not limited to: Providing excellent customer services through all interactions with clients and patients Answering multiple phone lines Scheduling appointments Checking patients in/out General use of office equipment Coordinating the flow of pets and owners in the lobby Ability to learn basic veterinary medicine terminology and standards of care Becoming familiar with retail products, medications, vaccinations, etc. Handling incoming emergency check-ins/in-take of critical patients Recommending wellness services and preventative products Resolving custom conflict and informal client complaints
Physical Demands:
Frequently required to bend, stand, lift for extended periods of time Will occasionally lift and/or move up to 40 pounds We have implemented new shift differentials! Apply today to learn more! M-F, 8p-7a, $1 per hour Sat & Sun, 7a-8p, $1 per hour Sat & Sun, 8p-7a, $2 per hour
Pay:
$17.00 - $19.00 per hour
Benefits:
401(k) matching Dental insurance Employee assistance program Employee discount Flexible schedule Health insurance Health savings account Paid time off Uniform allowance
Work Location:
In person