Front Desk & Client Experience Representative

Benefits:

Employee discounts Flexible schedule Opportunity for advancement Wellness resources About Us Synergy Nutrition and Wellness is an integrative wellness center dedicated to whole-person health. We blend holistic muscle testing, family practice medical services, and both Eastern and Western modalities to support individuals and families on their wellness journeys. Our environment is fast-paced, supportive, and purpose-driven, with a strong focus on education, compassion, and exceptional patient care. We're Hosting Open Interviews! We are hosting open interviews for motivated, wellness-aligned individuals who are excited to be part of a collaborative healthcare environment. This is a dynamic, multi-functional role with opportunities for long-term growth, including leadership and specialized support positions.

Open Interview Dates:

1st Tuesdays of each month

Time:

9:00 AM - 11:00

AM Locations:

Candidates may be scheduled to float between our North Tonawanda, Williamsville, and Lancaster locations. Who We're Looking For We're seeking team members who support daily operations while delivering outstanding client experiences. This role requires initiative, problem-solving, adaptability, and strong communication skills.

You are someone who:

Thrives in a fast-paced, people-centered environment Is committed, reliable, and motivated Has strong customer service and communication skills Works well as part of a collaborative team Has a wellness-aligned mindset and interest in holistic health Can multitask, stay organized, and manage shifting priorities Is always looking for ways to improve systems and client experiences Is interested in long-term growth within a mission-driven organization

Your Role:

Front Desk & Client Experience Representative As the Front Desk & Client Experience Representative , you'll be the heartbeat of our client interactions—creating a welcoming atmosphere and ensuring each visit runs smoothly. Key Responsibilities Greet and engage clients with warmth, professionalism, and care Schedule appointments, manage phone calls, and process payments Support patient compliance by following up on missed appointments and reactivations Assist clients with intake forms and required documentation Maintain a clean, calm, and inviting front-desk environment Contribute ideas to improve efficiency, workflow, and client satisfaction Participate in the creation of social media and in-office content as needed Schedule & Hours Part-time position: approximately 12-15 hours per week Flexible scheduling , with the ability to float between North Tonawanda, Williamsville, and Lancaster locations as needed What We Offer Competitive pay with growth potential Flexible scheduling Meaningful, purpose-driven work Employee discounts on wellness services and products A supportive, uplifting, team-focused environment Ready to Take Initiative? If you're excited to grow with a team that's changing lives through holistic health, we'd love to meet you. Send your resume or letter of intent to: denise@716synergy.com Or stop by during our open interview hours Bring your enthusiasm, curiosity, and commitment to excellence!