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AB
Americas Best Value Inn
Front Desk Associate
Career Insights for Receptionist
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Scorecard
Based on Ohio data
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$33,905 / year median in Ohio
+5% projected growth
Job Description
Job Overview We are seeking an energetic and detail-oriented Front Desk Associate to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and support office management tasks to ensure a smooth and efficient workplace environment. Your positive attitude, organizational skills, and technical proficiency will help create a professional and friendly atmosphere for clients, visitors, and team members alike. This paid position offers an exciting opportunity to develop your administrative expertise while contributing to a dynamic team. Responsibilities Greet visitors and clients warmly, ensuring a positive first impression at all times Answer multi-line phone systems promptly and professionally, directing calls efficiently Manage appointment scheduling, calendar coordination, and meeting room bookings using productivity software Handle data entry tasks with accuracy using spreadsheets, Word processing, and Google Workspace tools Maintain organized filing systems, including digital document management and physical records Support office management duties such as supply inventory, mail distribution, and basic bookkeeping using QuickBooks or similar software Provide customer support by addressing inquiries via phone or email with excellent phone etiquette and clear communication Assist with clerical tasks such as proofreading documents, updating client information, and managing client communication records Experience Prior office experience or administrative support roles demonstrating strong organizational skills Proficiency in Microsoft Office Suite (Word, Excel) and familiarity with productivity software like Google Workspace Experience with multi-line phone systems and professional phone communication techniques Bilingual abilities are highly desirable to serve diverse client needs effectively Knowledge of office management procedures including filing, data entry, and calendar management Technical proficiency with computer literacy skills such as typing speed, proofreading, and document formatting Experience in customer service roles or as a receptionist in medical or dental settings is advantageous Demonstrated ability to multitask efficiently while maintaining attention to detail in fast-paced environments Join us as a Front Desk Associate to be the friendly face that keeps our operations running smoothly! Your dedication to excellent service combined with your organizational prowess will make a meaningful impact every day. We value proactive individuals who thrive on helping others and creating welcoming spaces for all.