Cadence Care Network believes in building a cohesive team of managers and staff. We know that our employees are our most valuable assets in delivering quality service to the children and families that we serve. It is our collective goal to evolve, providing quality services to meet the ever-changing needs of the community. The Front Desk Receptionist/Records Clerk is an administrative support role responsible for managing front office operations, coordinating client intake and scheduling processes, maintaining records, verifying insurance, and ensuring compliance with confidentiality and healthcare regulations while providing excellent customer service to clients and staff. This position will need to be able to work two late nights a week until 6 or 7pm. They will be able to come in later those days.

Required Qualifications:

A. Minimum of High School Diploma. B. Experience in a medical office setting. C. Experience in Microsoft Excel and Word D. Proper phone etiquette and communication skills. E. Ability to get along with others and good organizational skills. F. Good time management skills. G. Proficient in multitasking. H. Computer, typing, record keeping, and filing skills. I. Pass pre-employment drug screening and the ODJFS required criminal record check.

Preferred Qualifications:

High School Diploma, previous experience in a behavioral health setting and experience with

Electronic Health Record System Benefits:

403b Retirement Planning Health, Dental, Vision and Life Insurance PTO (Paid Time Off), paid holidays About Cadence Care Network Cadence Care Network is a nonprofit organization supporting the emotional well-being of children, teens, and families across Ohio. We provide trauma-informed behavioral health services, foster care, early intervention, and care coordination. Our team meets youth and families where they are—at home, in schools, and in the community—with proven, compassionate support. Together, we help families find their rhythm and live their best possible life.