Front Office Specialist /

Receptionist Location:

Boardman, OH (Main Campus)

Schedule:

Full-time. Monday - Friday. Day shift. Experience the Southwoods Difference At Southwoods Health, it's not just about the treatment—it's about how you're treated. We are seeking a professional Front Office Specialist for our Transitional Care Management Clinic. This role is a patient's first point of contact. The Role You will welcome visitors, manage phone calls, and handle registration. You will secure accurate medical, financial, and insurance details.

Key Responsibilities:

Patient Check-In:

Greet visitors warmly and distribute required intake paperwork.

Communication:

Answer inbound phone calls. Route calls or take accurate messages.

Scheduling:

Book patient appointments and monitor reception area traffic flow.

Financials:

Collect patient co-pays. Balance cash drawers and finalize daily deposits.

Data Entry:

Update patient insurance and demographics inside the EMR.

Clinical Support:

Process pharmacy prescription requests and handle test authorizations.

Compliance:

Maintain strict compliance with OSHA, ODH, and facility policies.

Qualifications Experience:

Prior medical receptionist experience is preferred.

Tech Skills:

Basic proficiency in Microsoft Office is required.

Education:

Training in medical terminology or office administration is ideal.

Soft Skills:

Exceptional customer service, organization, and attention to detail. Apply Today Join a team that values your growth. Visit the Southwoods Health Careers Page to apply. www.southwoodshealth.com #SWH