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BP
Bear Paddle Swim School
Front Desk Receptionist
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Based on Ohio data
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$33,905 / year median in Ohio
+5% projected growth
Job Description
The Front Desk Receptionist is dedicated to the customer service and needs of families, creating a fun experience, and the ability to provide salesmanship and closing swim lessons sales. The Front Desk is the main information center for all Bear Paddle offerings. Customer Service includes assisting families with giving tours, closing prospect lead families with enrolling, scheduling, selling program offerings and answering questions. Responsibilities Make sure the family experience is Dedicated to Safety, Fun, and Results Driven Maintain a safe, secure, and clean environment Ensure a positive working environment for customers and team members Ensure quality Bear Paddle Customer Service and knowledge of all program offerings Provide courteous and effective communication via phone, e-mail, and in-person Provide tours and help to direct families throughout the facility Complete prospect leads and sales calls to drive student enrollment Complete daily operational duties while following the Quarter Curriculum with specific week by week focus Front Desk Specialist reports to Swim School Manager and the