Receptionist

Description We are looking for an experienced Receptionist to support a fast-paced property management office. This contract opportunity is ideal for someone who communicates confidently, manages high call volume with ease, and creates a welcoming first impression for visitors and callers. The position plays a key role in keeping front desk operations organized while ensuring messages and inquiries are handled accurately and effectively.

Responsibilities:

• Manage a busy multi-line phone system, directing incoming calls to the appropriate contacts efficiently and courteously.
• Welcome tenants, vendors, clients, and other visitors while maintaining a detail-oriented and helpful front desk presence.
• Record and relay phone messages with accuracy so important information reaches the right team members promptly.
• Respond to general inquiries and provide clear information to callers and guests in a detail-oriented manner.
• Support daily reception activities by keeping the front office organized and ensuring smooth communication flow.
• Coordinate with office staff to route urgent requests and follow established procedures for handling high-priority calls.
• Maintain composure during peak activity periods while delivering consistent customer service across phone and in-person interactions. Requirements
• Previous experience in a receptionist or switchboard-focused position within a busy office environment.
• Demonstrated ability to operate a high-volume phone system with 20 or more incoming lines.
• Clear verbal communication skills and a confident phone presence.
• Strong organizational skills with the ability to track messages and manage multiple tasks accurately.
• Ability to stay calm and effective in a fast-paced setting with frequent interruptions.
• Working knowledge of Microsoft Windows and Microsoft Outlook.
• Reliable interpersonal skills with a customer-focused approach when interacting with visitors and callers.

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