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RH
Robert Half
Front Desk Coordinator
Career Insights for Receptionist
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Based on Ohio data
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$33,905 / year median in Ohio
+5% projected growth
Job Description
Description We are looking for a Front Desk Coordinator to support daily front office operations in Columbus, Ohio. This Contract position is ideal for someone with strong administrative experience, excellent customer service skills, and the ability to manage a busy reception area effectively. The selected candidate will serve as the first point of contact for visitors and callers while keeping schedules, mail handling, and office support activities organized and efficient.
Responsibilities:
- Welcome guests and create a courteous, attentive experience for everyone entering the office.
- Manage a multi-line phone system, direct incoming calls accurately, and respond to routine inquiries in a timely manner.
- Coordinate calendars, arrange meetings, and schedule appointments to support smooth day-to-day operations.
- Handle incoming and outgoing mail, packages, and deliveries while maintaining organized distribution processes.
- Prepare, scan, and maintain electronic copies of documents to support accurate recordkeeping.
- Provide general administrative support, including data entry, document preparation, and office coordination tasks.
- Assist on-site visitors, employees, and external contacts with information and front desk needs.
- Use Microsoft Excel and other office tools to track information, update logs, and support administrative reporting. Requirements
- At least 3 years of experience in a receptionist, front desk, or administrative support role.
- Proven ability to operate a multi-line phone or switchboard system in a fast-paced office setting.
- Strong scheduling and appointment coordination skills with close attention to detail.
- Experience handling mail, packages, and general front office administrative duties.
- Proficiency with Microsoft Excel and standard office software applications.
- Excellent verbal and written communication skills with a customer-focused approach.
- Ability to manage multiple priorities while maintaining professionalism and accuracy.