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NexGen Research

Front Desk Receptionist

Career Insights for Receptionist

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Based on Ohio data

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What they do

A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.

$33,905 / year median in Ohio

+5% projected growth

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Job Description

Overview:
We are seeking a professional and dependable Front Desk Receptionist to join our team. This full-time role is scheduled from 8:00 AM to 5:00 PM , Monday through Friday. The ideal candidate will be the first point of contact for our company, delivering excellent customer service while providing critical administrative and operational support.
Key Responsibilities:
Greet and welcome guests in a courteous and professional manner Answer and direct incoming phone calls; take and relay messages as needed Manage the flow of visitors and maintain an organized front desk area Enforce office security protocols by monitoring access and following safety procedures Perform general administrative tasks such as filing, photocopying, scanning, and data entry Support clinical research operations through accurate data entry and documentation Monitor and replenish office supplies; place orders as needed Coordinate purchase and delivery of dry ice for research needs
Qualifications & Skills:
Strong administrative and organizational skills with the ability to multitask effectively Excellent time management and problem-solving abilities Proficiency in office software, including Google Workspace and QuickBooks High attention to detail, especially for document proofreading and data accuracy Bilingual proficiency is a plus (but not required) Prior experience in a front desk or customer service role preferred
Job Type:
Full-time Pay:
From $15.00 per hour
Benefits:
401(k) Health insurance Paid time off
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Health Insurance
  • Dental Insurance