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Southwest General

RECEPTIONIST-SGMG

Pay: Not specified

Posted: 4 weeks ago

Location: Middleburg Heights, OH (Onsite)

Last Updated: 3 days ago

Hours: Full-Time

Expires: 10/14/2026

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What they do

A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.

$33,905 / year median in Ohio

+5% projected growth

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Job Description

POSITION INFORMATION

Position summary: The receptionist performs a variety of clerical skills. The position is heavily oriented towards public contact in terms of telephone and in person interactions with patients and family members. Duties include scheduling appointments, typing, customer relations, filing and miscellaneous charting activities. Confidentiality must be maintained at all times. The receptionist position focus is telephone scheduling and patient phone calls, front desk operations or a combination of both.

MINIMUM QUALIFICATIONS

Education:

High school graduate or equivalent and medical terminology knowledge preferred. Required length and type of experience: Six months prior experience in physician or hospital setting preferred, one year clerical experience is necessary and should include typing a minimum of 30 wpm and basic knowledge of personal computer. Filing system knowledge is also required. Strong organizational skills in billing and familiarity with ICD-9 and CPT coding preferred. Communication skills with the general public in person and on the telephone are required. Required licensure, certification or registry: