Overview Join our dynamic automotive team as an Automotive BDC (Business Development Center) Representative / Receptionist, where your enthusiasm and excellent communication skills will drive customer engagement and sales success! In this vital role, you will be the first point of contact for prospective and current clients, managing inbound and outbound communications with energy and professionalism. Your proactive approach will support our sales team by building strong customer relationships, managing the sales pipeline, and ensuring a seamless experience for every visitor and caller. This paid position offers an exciting opportunity to develop your automotive sales expertise while contributing to a vibrant dealership environment. Duties Greet all visitors and callers with a friendly, professional attitude, providing exceptional customer service. Manage incoming phone calls, scheduling appointments, and directing inquiries efficiently using phone etiquette and communication skills. Qualify potential customers by gathering information about their needs and preferences to support the sales team's outreach efforts. Maintain an organized sales pipeline within Customer Relationship Management (CRM) systems, tracking leads and follow-ups diligently. Support outbound sales initiatives through cold calling, upselling high-end vehicles or services, and promoting dealership specials. Assist in inventory management by coordinating vehicle availability updates and supporting dealership promotions. Collaborate with the sales team to facilitate deal closing by providing administrative support and ensuring customer satisfaction throughout the process.

Please note:

that this is not a sales associate position. Qualifications Proven experience in retail sales, customer service, or automotive industry sales is highly preferred. Strong organizational skills with the ability to manage multiple tasks efficiently in a fast-paced environment. Excellent communication skills, including bilingual abilities or multilingual proficiency, are a plus for engaging diverse clientele. Familiarity with CRM software and inventory control systems to support sales activities effectively. Ability to perform retail math accurately for deal calculations and financial transactions related to automotive financing options. High-energy attitude with a passion for automotive sales, customer relationship building, and achieving sales targets. Join us to be part of a motivated team dedicated to delivering outstanding service and driving success in the automotive industry!

Pay:

$12.00 - $17.00 per hour Expected hours: 36.0 per week

Benefits:

Employee discount Paid training

Work Location:

In person