Job Title:

Animal Support Specialist Department:

Animal Support Classification:

Part-time, non-exempt

Beginning Wage:

$13.00/hr. - Raise after 90-day probation Hours per week: 27.5 hours

Schedule:

Tuesday through Saturday, 8:30 a.m. to 2:00 p.m., off every Sunday and Monday. One weekend off per month (Saturday, Sunday, and Monday).

Holidays Off:

New Year's Day, Juneteenth, Independence Day, Veterans Day, Thanksgiving, Christmas Eve, and Christmas Day. Purrks (Benefits): One week PTO after 90-day probation, two weeks PTO after one year, At-Cost Veterinary Care for Personal Pets, Retirement Plan after one year, and many sandpaper kisses and wagging tails.

Position Summary:

Answers all incoming phone calls, schedules animal intake, enters data for organization programs, and assists visitors with our programs.

Essential Job Functions :

Answers all incoming phone calls, listens and responds to voicemails and emails in a timely, problem-solving manner. Screens incoming calls and directs phone calls to appropriate staff and departments. Provides appropriate documents to visitors according to the program or service. Effectively enters data into organizational software about certain offered programs. Directs visitors as needed to appropriate areas or with the completion of program forms. Maintains records about programs as directed. Maintains incoming payments as cashier and point of sale at the front desk. Maintains a clean reception and lobby area. Receives mail, documents, and packages Greets visitors upon entrance with a friendly and positive attitude. Provides professional client and volunteer care Represents the Fayette Regional Humane Society professionally and courteously at all times. Provides quality service to clients, volunteers, and staff, recognizing their contributions to the success of our organization Actively promotes the Fayette Regional Humane Society programs and events to clients and volunteers Refers clients to appropriate staff for service Performs other duties as assigned, including but not limited to: Performs other duties and special projects as assigned Qualifications High school diploma or equivalent preferred Able to read and understand instructions Able to work with animals, disinfectants, and cleaning supplies Able to lift/carry up to 50 lbs; stand/walk for long periods; bend, kneel, restrain animals; exposure to noise, allergens, chemicals, and potential bites/scratches Knowledge and Skills Ability to work in a fast-paced environment with a variety of people Ability to work with a computer and operational software Excellent communication skills and ability to follow instructions Detail-oriented and able to prioritize and perform duties efficiently and effectively Able to multitask Committed to maintaining the Fayette Regional Humane Society's high standard of animal care and mission to foster compassion and end animal suffering. You MUST apply on our website to be considered as an applicant: https://fayetteregionalhumane.org/employment/

Job Type:

Part-time Pay:

From $13.00 per hour

Benefits:

Paid time off Retirement plan

Work Location:

In person