Company Overview Heritage Village of Waterville, a Certus Healthcare community, located in Waterville, Ohio provides short term, long term and specialized services to individuals needing Skilled Nursing services and rehabilitation. This small-town community focuses on providing quality care and dedicated service by striving to be better and different every day. Our mission is to treat every resident like family, ensuring a personalized environment that fosters healing and growth. Summary We are seeking a Receptionist to join our team at Heritage Village of Waterville. This role is pivotal in creating a welcoming atmosphere for our residents and their families while supporting the administrative functions of our healthcare communities. Minimum starting pay rate for the position is $14.00 an hour, pay rate is negotiable based on experience The typical schedule for this opportunity is every other Saturday and Sunday from 8am to 5pm. Full Time Benefits include but are not limited to: Health, Dental, Vision, and Voluntary insurance available after 30 days of employment 401K with company matching starting after 90 days Vacation/Sick Time Package Referral programs earning up to $2000 per referral; unlimited referrals! Employee Discount Program Employee Engagement Incentives Company Giveaways Early Pay via OnShift Wallet (for hourly roles) Longevity Program Learning Management system including FREE Continuing Education for multiple certifications and licensures. Company paid life insurance No cost Flu and

COVID-19

vaccines Responsibilities Greet visitors and manage front desk operations with professionalism and warmth. Perform data entry tasks accurately and efficiently to maintain up-to-date records. Assist with scheduling appointments and coordinating meetings as needed. Handle phone calls, directing inquiries to appropriate staff members promptly. Provide excellent customer service to residents, families, and staff, addressing any concerns or questions. Maintain office supplies inventory and assist in ordering when necessary. Support administrative tasks such as filing, documentation, and correspondence. Requirements Proven experience in a receptionist or administrative role, preferably in a healthcare setting. Strong computer literacy with proficiency in office software applications. Excellent customer service skills with a friendly demeanor. Ability to handle multiple tasks efficiently in a fast-paced environment. Bilingual skills are a plus but not required. Familiarity with QuickBooks or similar accounting software is beneficial. If you are passionate about making a difference in the lives of others through compassionate care, we invite you to apply today and become part of our Certus family! By joining the Certus Healthcare family at Heritage Village of Waterville you are joining a team of dedicated individuals that are passionate about providing care that is better and different!