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hampton inn youngstown north

Receptionist / Front Office/Night Audit

Entry-Level JobVerifiedNo experience needed
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Entry-Level Job
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No experience needed
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Job Description

Job Overview:
We are seeking a highly organized and customer-focused individual to join our team as a Front Desk Receptionist. As the first point of contact for our company, you will play a crucial role in providing exceptional customer service and ensuring smooth operations at the front desk.
Duties:
  • Greet and welcome visitors in a professional and friendly manner
  • Answer phone calls, take messages, and redirect calls as necessary
  • Provide accurate information to visitors and callers regarding company services and policies
  • Assist with customer support by addressing inquiries, resolving issues, and providing timely assistance
  • Perform order entry tasks to process customer orders accurately
  • Utilize computerized systems for data entry and record keeping
  • Coordinate appointments, meetings, and events, including scheduling and sending reminders
  • Assist with proofreading documents for accuracy and clarity
  • Support project coordination by organizing files, documents, and resources
  • Assist with event planning tasks such as venue research, vendor coordination, and logistics management
Skills:
  • Excellent organizational skills with the ability to multitask effectively
  • Strong attention to detail for accurate data entry and proofreading tasks
  • Exceptional customer service skills to provide a positive experience for visitors and callers
  • Proficiency in computerized systems for order entry, data management, and record keeping
  • Knowledge of QuickBooks or similar accounting software is a plus
  • Ability to handle customer support inquiries professionally and efficiently
  • Strong communication skills, both written and verbal
  • Ability to work independently as well as collaboratively in a team environment This is an excellent opportunity for someone who is detail-oriented, customer-focused, and enjoys working in a fast-paced environment.
If you are looking to contribute to a dynamic team and make a positive impact on our customers' experience, we would love to hear from you. Please note that all positions at our company are paid positions.
Job Types:
Full-time, Part-time Pay:
$11.00
  • $12.
00 per hour
Benefits:
Employee discount
Work Location:
In person

Benefits

  • Dental Insurance
  • Discounts/Reimbursements