Duties include: Greet and welcome customers and their pets into the vet hospital. Check in & discharge patients for surgery and appointments Inform the veterinarian about the arrival of patients/prepare appointments with needed equipment. Maintain, update, and file patients' charts and records. Answer multi line phone system and emails. Schedule appointments, consultations, and surgical procedures accurately Receive and process payments. Issue invoices for services Assist with animal care Contacting clients to confirm appointments Updating clients about pricing or scheduling processes Excellent communication skills in person, on the phone and via email or chat Attention to detail to keep accurate records and billing statements Proficiency with use of a computer Knowledge of basic animal behavior and health Ability to handle stressful situations calmly and effectively Ability to stand long periods of time and lift up to 50 pounds