Front Office Receptionist at Aspire Physical Therapy Front Office Receptionist at Aspire Physical Therapy in Bend, Oregon Posted in 4 days ago.

Type:

full-time Aspire Physical Therapy is looking for a friendly, dependable, and highly organized Front Office Receptionist to join our team!

Our front office team plays an incredibly important role in the experience our patients have at Aspire. Youll often be the first person a patient speaks with and the first face they see when they walk through our doors. Were looking for someone who genuinely enjoys helping people, communicates confidently and professionally, and can keep things moving in a busy healthcare environment while making patients feel welcomed and cared for.

We are ideally looking for someone interested in a full-time, long-term position with Aspire. However, we are open to the right candidate who is looking for part-time hours or who would like to begin part-time and transition into a full-time role.

What Youll DoAs a Front Office Receptionist, youll help keep our clinic running smoothly while creating a positive experience for our patients.

Responsibilities include:

Greeting and checking patients in and outAnswering incoming phone calls and communicating confidently with patientsScheduling and rescheduling appointmentsResponding to voicemails and assisting with referral-related calls and tasksCollecting copays, coinsurance, deductibles, outstanding balances, and other patient paymentsCommunicating insurance benefit information to patients; after appropriate trainingHelping patients understand scheduling and basic billing/insurance questionsManaging multiple tasks throughout the dayCompleting administrative tasks accurately and efficientlyHelping maintain an organized, welcoming front office environment and positive attitudeThis position requires frequent multitasking and task-switching. For example, you may be returning referral calls or working on prepping the next days schedule when a patient arrives and needs to be checked in, the phone rings, or someone needs help scheduling. You need to be comfortable pausing one task, addressing the immediate need, and then returning to complete what you were working on.

Who Were Looking ForYou may be a great fit if you:

Have excellent verbal and written communication skillsAre very comfortable talking on the phone and communicating with a wide variety of peopleAre warm, professional, and patient-focusedHave strong organizational skills and attention to detailCan confidently discuss and collect money from patients in a professional and compassionate mannerAre comfortable learning to explain insurance benefits and patient financial responsibilityCan multitask and shift priorities without losing track of unfinished tasksAre self-directed and able to identify what needs to be done during quieter momentsAre dependable, punctual, and take ownership of your responsibilitiesEnjoy being part of a collaborative team while also being able to work independentlyAre comfortable learning new technology and computer systemsAre looking for a long-term position and a team you can grow withPrevious medical office, healthcare, insurance, scheduling, or customer service experience is helpful, but we are willing to train the right person. Attitude, communication skills, reliability, organization, and willingness to learn are especially important to us.

Why Aspire?

Aspire Physical Therapy is a specialty physical therapy clinic in Bend providing individualized, one-on-one care in pelvic health, pregnancy and postpartum rehabilitation, orthopedics, vestibular and concussion rehabilitation, and TMJ dysfunction. We care deeply about providing an excellent patient experience, but we also care about creating a workplace where our team enjoys coming to work. We value communication, teamwork, growth, kindness, accountability, and supporting one another.

Were not looking for someone who simply wants their next job. Were hoping to find someone who wants to become a meaningful, long-term part of the Aspire team.

Full-Time BenefitsEligible full-time employees receive a comprehensive benefits package that includes:

Medical, dental, and vision insuranceLife insuranceDisability insuranceUp to 3 weeks of paid time off6 paid holidaysPaid trainingA supportive, collaborative team cultureThe opportunity to learn and grow within a specialty healthcare practiceScheduleFull-time preferred, with part-time candidates considered for the right fit. We are also open to candidates interested in beginning part-time with the goal of transitioning to full-time.

If youre someone who enjoys helping people, thrives in an environment where no two days are exactly the same, and takes pride in keeping things organized and running smoothly, wed love to hear from you.

To apply: Please submit your resume through Indeed. We look forward to learning more about you! recblid 1qs6bhd4033g2atskoql5qmze3pzpr