Clinic Med Office Receptionist

JOB SUMMARY/PURPOSE

Performs receptionist duties and provides clerical support for office. Greets patients and interfaces with hospital staff, clinical staff, patients and visitors in a professional manner.

DEPARTMENT DESCRIPTION

The Cardiology team of cardiologists, nurse practitioners, physician associates and nurses provide a full-spectrum of care towards a healthy heart. We complete hundreds of interventional cardiovascular procedures (such as stents) each year and are up-to-date with cardiology treatment options. Services and procedures include coronary angiography, angioplasty and stent placements, pacemaker insertions and replacements, implantable cardiac defibrillators and cardiac resynchronization therapy, echocardiography, nuclear medicine imaging, holter and event monitors (heart monitors), cardiac stress testing, intravascular ultrasound, cardiac MRI, and 64-slice cardiac CT angiography.

EXPERIENCE/EDUCATION/QUALIFICATIONS

High school diploma or equivalent required. Experience and/or training with computer applications required. Minimum of one (1) year experience and/or training in a position of similar responsibility and complexity preferred. Experience and/or training with medical/insurance terminology preferred.

KNOWLEDGE/SKILLS/ABILITIES

Service Orientation

• Successfully apply knowledge of various resources/models of recovery to assist and care for others. Clerical
• Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology. Confidentiality
• Knowledge of State and Federal (HIPAA) laws pertaining to confidentiality of protected health information. Ability to comply with laws and maintain confidentiality of patient information. Time Management
• Ability to organize, plan and prioritize work to complete within required time frames and to follow-up on pending issues. Ability to perform multiple tasks simultaneously and thrive in dynamic fast-paced environments and under pressure. Team Building
• Ability to work, function and communicate on a multi-disciplinary team. Possess the knowledge and skills to develop constructive and cooperative working relationships with others and maintain them over time. Social Perceptiveness
• Ability to work with a diverse population from pediatrics to geriatrics.

Basic understanding of age-related differences in caring for and/or communicating with patients and caregivers. Possess personal sensitivity to the needs and experiences of others and a non-judgmental attitude towards persons of differing standards, values, lifestyles, and ages.

PHYSICAL DEMANDS

Rarely (1

• 10% of the time) Occasionally (11
• 33% of the time) Frequently (34
• 66% of the time) Continually (67
• 100% of the time) WALK
• INCLINE LIFT (Floor to

Waist:

0

• 36") 20
• 40 Lbs LIFT (Knee to chest: 24
• 54") 0
• 20 Lbs LIFT (Waist to

Eye:

up to 54") 0

• 20 Lbs CARRY 1-handed, 0
• 20 pounds CARRY 2-handed, 0
• 20 pounds SQUAT Repetitive SQUAT Static (hold >30 sec) PUSH (0-20 pounds force) PULL (0-20 pounds force)

STAND CLIMB

• STAIRS KNEEL (on knees) REACH
• Upward

SIT WALK

• LEVEL

SURFACE BEND FORWARD

at waist

ROTATE TRUNK

Sitting

ROTATE TRUNK

Standing REACH

• Forward

MANUAL DEXTERITY

Hands/wrists

FINGER DEXTERITY PINCH

Fingers GRASP Hand/Fist Location:

Samaritan Health Services

GSR Cardiology Phys Schedule:

1.0 (80 hrs/pp), Day