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EC
Elite Construction & Roofing LLC
Secretary/Receptionist
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Scorecard
Based on Pennsylvania data
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$37,254 / year median in Pennsylvania
-0% projected decline
Job Description
Job Overview We are seeking a professional and organized Secretary/Receptionist to join our team. This role is vital in ensuring smooth office operations, providing exceptional customer service, and maintaining an efficient front desk environment. The ideal candidate will possess strong administrative skills, be highly organized, and demonstrate excellent communication abilities. Bilingual skills are a plus to effectively serve diverse clients and visitors. Duties Greet visitors and clients with professionalism and courtesy at the front desk Manage multi-line phone systems, screen calls, and direct inquiries appropriately Handle data entry, filing, and document proofreading to ensure accuracy and organization Schedule appointments, manage calendars, and coordinate meetings using Microsoft Office and Google Workspace tools Maintain office supplies inventory and perform basic office management tasks Assist with bookkeeping using QuickBooks or similar software as needed Provide customer support via phone, email, or in person, ensuring excellent service standards Support administrative tasks such as typing correspondence, managing emails, and supporting personal assistant duties if required Uphold phone etiquette and ensure a welcoming environment for all visitors Qualifications Proven office management or clerical experience with strong organizational skills Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications Experience with multi-line phone systems and front desk operations Knowledge of QuickBooks or similar bookkeeping software is preferred Excellent computer literacy and data entry skills with high accuracy Strong communication skills, including phone etiquette and customer service experience Bilingual abilities are highly desirable to serve diverse clientele effectively Ability to multitask efficiently in a fast-paced environment with excellent time management skills Previous experience as a medical receptionist, dental receptionist, or personal assistant is a plus Attention to detail in proofreading and document management is essential This position offers an engaging work environment where organizational excellence and customer service are valued. The successful candidate will play a key role in maintaining the professionalism and efficiency of our office operations.