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MK
Mike Kelly Automotive
Phone receptionist
Career Insights for Receptionist
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Scorecard
Based on Pennsylvania data
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$37,254 / year median in Pennsylvania
-0% projected decline
Job Description
Job Overview We are seeking a dynamic and friendly Phone Receptionist to be the welcoming face and voice of our organization. In this vital role, you will manage incoming calls, direct inquiries efficiently, and provide exceptional customer service to clients, visitors, and team members. Your positive attitude, organizational skills, and professionalism will help create a smooth and professional front desk experience. This paid position offers an exciting opportunity to develop your administrative expertise while supporting daily office operations. Responsibilities Answer all incoming phone calls promptly using multi-line phone systems with professionalism and courtesy Greet visitors warmly, assist with check-in procedures, and direct them to appropriate personnel or departments Manage front desk operations including handling mail, filing, and maintaining visitor logs Support office management tasks such as calendar management, appointment scheduling, and basic clerical duties Maintain accurate records of calls, messages, and visitor information using Microsoft Office applications like Word and Excel Provide excellent customer service by addressing inquiries efficiently and professionally Assist with general administrative tasks such as proofreading documents, data entry, and organizing files Qualifications Proven experience in office management or front desk roles with strong clerical skills Excellent phone etiquette and communication skills in both English and bilingual (if applicable) languages Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and general computer literacy Strong organizational skills with the ability to multitask effectively in a fast-paced environment Previous experience answering multi-line phones and managing client communication Ability to handle confidential information discreetly and professionally Prior experience in customer support or personal assistant roles is a plus Join our team where your organizational talents and friendly demeanor will make a lasting impact! This role is perfect for motivated individuals eager to grow their administrative expertise while delivering top-tier customer service. We value energetic professionals who thrive on creating positive first impressions every day!