Overview Join our dynamic veterinary team as a Veterinary Receptionist with 1-2 years of experience! This lively role is perfect for passionate animal lovers who thrive in a fast-paced environment. As the first point of contact for clients and their pets, you will play a vital role in ensuring smooth daily operations, providing exceptional customer service, and supporting veterinary staff. Your energetic approach and attention to detail will help create a welcoming atmosphere where pets and their owners feel cared for and valued. Responsibilities Greet clients warmly, schedule appointments, and manage the front desk with enthusiasm and professionalism. Handle medical billing accurately, ensuring timely payments and clear communication with pet owners. Maintain organized records of patient information, treatment plans, and laboratory results using veterinary software. Facilitate communication between clients and veterinary staff regarding treatment plans, follow-up care, and medication instructions. Help manage hospital's email, online store, and prescription refill sites. Skills Proven experience in veterinary reception or customer service within a veterinary setting (1-2 years preferred) Strong knowledge of veterinary terminology, animal anatomy, and restraint techniques Familiarity with laboratory procedures and animal husbandry practices Ability to handle diverse animals safely using proper restraint methods and animal handling skills Experience with medical collections processes and pet care management systems Knowledge of aseptic techniques and laboratory procedures relevant to veterinary medicine Excellent communication skills to effectively interact with clients, team members, and external partners Have experience with veterinary computer software, we currently use Covetrus Pulse Experience with a paper charts system Join us in delivering compassionate pet care while fostering a lively team environment! Your dedication will make a difference in the lives of pets and their owners every day.
Pay:
$15.00 - $18.00 per hour
Benefits:
Employee discount
Experience:
veterinary medicine : 1 year (Preferred) Ability to