Century Home Improvements is looking for a friendly, organized, and dependable Receptionist to join our team. We are looking for someone who provides excellent customer service, communicates professionally, and can confidently handle multiple tasks at one time. Responsibilities Answer and direct incoming phone calls in a professional and friendly manner Assist customers with general questions and direct them to the appropriate department Greet walk-in customers and visitors and provide a welcoming experience Enter and update jobs and customer information in company systems Schedule estimator appointments Take accurate messages and ensure information is communicated to the appropriate team member Assist and collaborate with office staff, project managers and sales staff Handle multiple tasks and priorities while maintaining attention to detail Respond to customer emails and other general correspondence Assist with general office and administrative duties as needed Qualifications Previous customer service or receptionist experience Excellent verbal and written communication skills Strong phone skills and a professional, friendly telephone manner Ability to multitask and stay organized in a fast-paced environment Comfortable working with computers and learning new software Dependable, punctual, and able to work well as part of a team Previous experience in the construction, contracting, home improvement, or service industry is a plus Available Benefits for
Eligible Employees:
Competitive Pay $15.50-17.50/hour, DOE Monday-Friday Health, Dental, and Vision Insurance options available Paid Time Off & Paid Holidays 401K profit-sharing Short-term and Long-Term Disability Insurance Life Insurance Continuing skill training Family-oriented and close-knit team Mentoring relationships
Pay:
$15.50 - $17.50 per hour Expected hours: 40.0 per week