Find Jobs
Find Jobs Near You – Available Work in Your Location
Receptionist
Career Insights for Receptionist
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on Pennsylvania data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$37,254 / year median in Pennsylvania
-0% projected decline
Job Description
Job Summary This position has direct interaction with the public requiring a courteous and pleasant personality in person and upon the telephone. Responsibilities 1. Greet all visitors as they enter the Township Office and direct them appropriately. 2. Initiate the proper registration and badge procedures for visitors meeting with Township personnel. 3. Answer all incoming telephone calls and transfer to the appropriate Township personnel or voicemail if that staff person is unavailable. 4. Handle complaints using the designated form and distribute copies to the appropriate supervisory personnel. 5. Receive and distribute daily mail to the appropriate internal mailboxes. 6. Provide clerical support to all departments where additional support is needed. Areas would include drafting letters, preparation and processing, organizing and maintaining files, etc. 7. Post front lobby doors with Township Office closures, such as holidays, training, meetings or other unforeseen events. 8. Perform filing duties into the address files on a regular basis. 9. Keep the front lobby area clean and presentable. Qualifications
▪ Ability to demonstrate courteousness and friendliness to all customers entering the office.
▪ Ability to deal with difficult people in a calm manner.
▪ Knowledge of standard office practices and procedures including answering phones, organizational skills, and the operation of various office equipment.
▪ Proficient knowledge, understanding and use of computer programs, preferably Microsoft (or similar) suite of tools (Word, and Excel, Outlook, etc.).
▪ Ability to work as part of a team and to collaborate successfully with others is required.
▪ Ability to prioritize workload and meet time restraints
▪ Ability to adapt to new or changed situations and to show flexibility in making improvements in work processes and operations is required.
▪ Ability to commit to excellence in service and to continuous improvement is required.
▪ Proven organizational skills in filing and recordkeeping.
▪ Graduation from High School or completion of a GED is required.
▪ Office work experience is a requirement.
▪ Customer service experience is beneficial. Licenses and Certificates
▪ Possession of a valid Pennsylvania State Driver's License is required.
▪ Must be capable of being bonded.
Pay:
From $15.00 per hour Expected hours: 25.0 per week
Work Location:
In person