Front Desk Receptionist

POSITION SUMMARY

Under the direction of the Membership Director, the Front Desk Reception, in harmony with the Christian nature and Mission of the YMCA, as well as the established goals and objectives of the YMCA, shall be responsible for all front desk functions, focusing on excellent customer service relating to the Association. In general, the role of Front Desk Reception, is to build relationships with and between staff members, volunteers, members, program participants and the communities the YMCA serves. Specifically, the Front desk staff has to assist in creating an atmosphere that facilitates customer service, communication, and teamwork at the Front Desk and is responsible for all cash handling and paperwork transactions that transpire at the Front Desk.

ESSENTIAL FUNCTIONS

1. Provide outstanding member services to prospective members, including tours, orientation, membership sign-ups, and other various membership functions. 2. Assist the Membership Director with membership/administrative functions to maintain quality control over membership area. 3. Maintains the Community Board to keep current with events. 4. Adhere to all policies, procedures and guidelines of the association. 5. Maintain efficient operation of office equipment, i.e. copy and fax machine, computers, 6. Promotes membership and program enrollment and aids in assimilation of new members into specific programs. 7. Provide clerical and administrative support to the association. 8. Exemplify the YMCA character values in all aspects of job performance and relationships with others. 9. The job description reflects management's assignment of essential functions; it does not proscribe or restrict the tasks that may be assigned by the Membership Director.

QUALIFICATIONS

Excellent communication skills, excellent relationship building skills, the ability to model the YMCA Core Values and have the ability and desire to make a personal connection with the communities the YMCA serves. Specifically, this position requires a high school diploma or equivalent, demonstrate the knowledge of basic accounting procedures with mathematical figures, and demonstrate the operation of personal computers and all other general office equipment. In addition to this education and experience, the person in this position should possess the following skills/knowledge: 1. Requires strong organizational skills. 2. To have excellent oral and written communication skills. 3. To prioritize workloads to meet deadlines. 4. Must maintain a high level of confidentiality.' ' Work Remotely No' '

Work Remotely No Job Type:

Part-time Pay:

$8.00 - $10.00 per hour

Benefits:

Flexible schedule

Education:

High school or equivalent (Preferred)

Work Location:

In person