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YD
YORKTOWNE DENTAL
Receptionist
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Based on Pennsylvania data
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$37,254 / year median in Pennsylvania
-0% projected decline
Job Description
Job Summary We are seeking a dynamic and organized Receptionist to be the welcoming face of our organization. In this vital role, you will manage front desk operations, handle incoming communications, and provide exceptional customer service to visitors, clients, and team members. Your proactive approach and strong organizational skills will ensure smooth daily operations, creating a positive first impression for everyone who interacts with our company. This paid position offers an exciting opportunity to develop your administrative expertise while supporting a vibrant workplace environment. Responsibilities Greet visitors and clients warmly, ensuring a professional and friendly first impression Manage multi-line phone systems to answer inquiries, direct calls, and take messages efficiently Handle all incoming correspondence, including emails, mail, and deliveries with accuracy and promptness Maintain appointment calendars and schedule meetings using calendar management tools Perform data entry tasks with high accuracy into spreadsheets and office management software such as QuickBooks and Microsoft Office applications Support office management activities by organizing files, maintaining supplies, and assisting with clerical duties like proofreading documents and word processing Provide excellent customer support by addressing inquiries promptly and professionally while demonstrating proper phone etiquette Requirements Proven experience in office administration or front desk roles with strong clerical skills Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with productivity software and spreadsheets Technical proficiency with computer literacy including data entry, document formatting, and managing office management systems such as QuickBooks Excellent organizational skills with the ability to multitask efficiently in a fast-paced environment Strong communication skills, both verbal and written, with bilingual abilities considered a plus Demonstrated experience in customer service or client communication roles with a focus on professionalism and courtesy Ability to manage phone communication effectively using multi-line phone systems while maintaining high standards of phone etiquette Prior office experience that includes calendar management, typing, proofreading, and supporting administrative functions Personal assistant or office support experience is advantageous but not required Join us as a Receptionist to be the welcoming voice of our organization! Your enthusiasm for organization combined with your dedication to delivering outstanding service will help create a positive environment for all who walk through our doors. This role is essential in ensuring our daily operations run smoothly while providing opportunities for personal growth within a supportive team.