Full-time About Us Ilgenfritz Financial Group is a Pennsylvania-based Retirement advisory firm serving families across York, Lancaster, Camp Hill, and Shrewsbury. We help clients plan for retirement, protect their savings, and build a lasting legacy for their families. The Role We're looking for a front desk/administrative professional to be the first point of contact for our clients and the operational backbone of our office. This is a client-facing role — you'll set the tone for every visitor's experience, so a warm, professional demeanor matters as much as your organizational skills. What You'll Do Greet clients and visitors, answer phones, and manage a busy front office Schedule and coordinate client appointments across advisors' calendars Prepare meeting materials and maintain client files (paper and digital) Handle incoming/outgoing mail, office supplies, and general office upkeep Support marketing efforts — mailers, event coordination for client dinner seminars, RSVP tracking Assist advisors and service staff with administrative tasks as needed Maintain confidentiality of sensitive client financial information What We're Looking For 1+ years of administrative, front desk, or customer service experience (financial services or insurance experience a plus, not required) Strong communication skills, professional phone and in-person manner Comfortable with Microsoft Office (Word, Excel, Outlook); CRM experience a plus Highly organized, detail-oriented, able to juggle multiple priorities Trustworthy with confidential information Positive, team-oriented attitude What We Offer Health benefits / PTO (14 days) / 401K match Stable, professional office environment Opportunity to grow within a well-established local firm
Pay:
$21.00 - $23.00 per hour Expected hours: 40.0 per week
Benefits:
401(k) 401(k) matching Dental insurance Paid time off Professional development assistance