Front Desk Coordinator Nu smiles family dentistry Mesquite, TX Job Details Part-time $23 - $28 an hour 1 day ago Qualifications Teamwork Medicare Accounts receivable management Financial transaction processing Phone communication Medical insurance coverage verification Dental receptionist In-person customer service Practice management software Dental insurance HIPAA English Medical scheduling Medicaid health insurance Attention to detail Dentrix Payment posting in medical billing systems Medical claims submission Filing patient billing claims Medicaid Patient collections management Time management Client interaction via phone calls Full Job Description Required QualificationsRequired Minimum of 2 years of dental office experience Advanced proficiency in Dentrix (Required) Experience managing dental insurance claims from submission through payment Experience posting insurance and patient payments Experience managing Accounts Receivable (A/R) Experience verifying insurance benefits and eligibility Strong understanding of PPO, Medicaid, Medicare Advantage, and fee schedules Ability to work independently with minimal supervision Excellent communication and customer service skills Strong organizational and time management skills Ability to multitask in a fast-paced environment Professional phone etiquette Preferred Bilingual (English/Spanish) Experience leading or managing a dental front office team Knowledge of dental treatment planning and financial arrangements Experience with electronic claims platforms and clearinghouses Key ResponsibilitiesDentrix & Practice Management Maintain and manage patient records in Dentrix Schedule and confirm patient appointments Enter treatment plans accurately Post insurance and patient payments Process daily deposits and reconcile collections Monitor unscheduled treatment and patient recalls Maintain accurate patient demographic and insurance information Insurance & Revenue Cycle Management Verify patient insurance benefits Submit electronic insurance claims Track outstanding claims Follow up on unpaid and denied claims Appeal claim denials when appropriate Manage insurance aging reports Maintain accurate Accounts Receivable (A/R) Work with insurance companies to maximize reimbursement Understand coordination of benefits and claim processing Patient Communication Answer incoming calls professionally Schedule new and existing patients Confirm appointments Respond to patient questions regarding insurance, treatment, and financial policies Maintain exceptional customer service throughout every patient interaction Leadership & Training Train and mentor front office staff on Dentrix and office procedures Develop and maintain efficient front office workflows Assist with onboarding new employees Ensure consistency in scheduling, insurance verification, and patient communication Promote a positive, team-oriented work environment Administrative Responsibilities Maintain HIPAA compliance Process patient records and documentation Coordinate referrals and specialist communications Assist with reports and daily office metrics Support the doctor and clinical team with administrative needs What We're Looking For The ideal candidate is someone who: Is highly proficient in Dentrix and enjoys teaching others Can confidently manage insurance claims from start to finish Understands Accounts Receivable and collections Is dependable, organized, and detail-oriented Has excellent communication and leadership skills Is adaptable and willing to work both independently and collaboratively Is comfortable working both in-office and occasionally remotely when appropriate Takes initiative and continuously looks for ways to improve office efficiency Why Join Nu Smiles Family Dentistry? At Nu Smiles Family Dentistry, we're building a modern, patient-focused practice that values teamwork, integrity, and continuous growth. We believe our team members are the foundation of exceptional patient care and are committed to creating a positive workplace where every employee has the opportunity to grow professionally. If you're passionate about dentistry, thrive in a leadership role, and want to help build an outstanding practice from the ground up, we'd love to hear from you. Job Type Part-time with transition to full time Schedule Thursday-Saturdays Primarily in-office with select remote work opportunities Experience Required 2+ years of dental office experience Advanced Dentrix experience required Language English (Required) Spanish (Preferred)

Pay:

$23.00 - $28.00 per hour

Work Location:

In person