Front Desk Receptionist

Overview:

Cultivate Psychiatry + Wellness, is hiring a dependable and patient-focused Front Desk Receptionist to support our growing mental health practice. This role is essential in creating a positive patient experience and keeping front office operations running smoothly.

Responsibilities:

Greet patients and manage check-in/check-out processes Answer high-volume phone calls and assist with patient inquiries Schedule, reschedule, and confirm appointments Verify insurance and maintain accurate patient records Perform administrative tasks (faxing, scanning, data entry) Maintain a professional and welcoming front desk environment

Requirements:

1+ year of receptionist, front desk, or medical office experience preferred Strong communication and customer service skills Ability to multitask in a fast-paced environment Basic computer skills; EMR/EHR experience is a plus Reliable, detail-oriented, and team-oriented

Preferred Qualifications:

Experience in a healthcare or behavioral health setting Familiarity with insurance verification

Benefits:

Competitive hourly pay Paid time off (PTO) Occasional work from home opportunities Supportive team environment with growth opportunities Please note that this position does not offer health insurance

Schedule:

Monday to Thursday 8am-5pm Friday 8am-12p No weekends

Pay:

$17.00 - $20.00 per hour

Work Location:

In person