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VD
Von Dohlen Law Firm
Receptionist/Administrative Assistant
Entry-Level JobVerifiedNo experience needed
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$32,431 / year median in Texas
+11% projected growth
Job Description
We are seeking a dependable, organized receptionist to manage incoming calls and communications for an established law firm opening a new office in the Boerne area. This position is often the first point of contact for prospective clients, so an outstanding phone presence is essential. You should have a clear, confident, and professional voice, along with a warm, personable manner that makes every caller feel welcomed and well cared for. The workday begins at 7:00 a.m. The first hour is dedicated primarily to administrative work. Responsibilities Answer incoming calls professionally using firm scripts and procedures Enter caller information accurately into the case management system Schedule appointments for callers who meet the firm's criteria Route calls, texts, and emails to the appropriate team member Assist with basic administrative work, including filing documents Requirements Outstanding phone presence Strong communication and customer-service skills Excellent attention to detail Dependable attendance and punctuality Ability to follow scripts, checklists, and established procedures Comfortable using email, phone systems, online forms, and Microsoft Office Calm and professional when speaking with emotional or demanding callers Ability to maintain strict client confidentiality Experience with Dialpad, Clio, Microsoft 365, or a legal office is helpful but not required. Applications will be accepted only through Indeed. Applicants who call the firm directly or attempt to apply in person will not be considered.