Bilingual Receptionist

Description We are looking for a Bilingual Receptionist to join our team on a contract basis in Providence, Rhode Island. In this role, you will serve as the primary point of contact at the front desk of an elementary school, ensuring smooth communication and efficient operations. This position requires fluency in Spanish and strong customer service skills to effectively assist staff, students, and parents.

Responsibilities:

• Serve as the front desk coordinator, welcoming visitors and assisting with inquiries.
• Provide support to building assistants, including training and resource coordination.
• Manage building access and maintain security protocols.
• Make announcements over the intercom system as needed.
• Perform administrative tasks such as faxing, scanning, and copying.
• Send digital messages and text notifications to parents through the designated portal.
• Communicate fluently in Spanish to assist non-English speaking parents and visitors.
• Oversee and manage the reception area independently, ensuring it operates efficiently.
• Deliver exceptional customer service to all stakeholders, fostering a welcoming environment. Requirements
• Proven experience in receptionist or front desk roles, preferably in an educational setting.
• Fluency in both English and Spanish, with excellent verbal and written communication skills.
• Strong customer service abilities, with a focus on professionalism and reliability.
• Proficiency in using office equipment such as fax machines, scanners, and copiers.
• Capability to work independently and manage multiple tasks simultaneously.
• Familiarity with sending digital communications and managing online portals.
• Comfortable making public announcements and addressing groups over an intercom system.
• Highly organized and detail-oriented, with the ability to maintain confidentiality.

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