Overview We are seeking a dynamic and friendly Front Desk Receptionist to be the welcoming face of our organization. This vital role involves working with our front desk operations team, providing exceptional customer service, and supporting office management tasks to ensure a smooth and efficient workplace environment. The ideal candidate will be energetic, organized, and possess excellent communication skills, with a passion for creating positive first impressions and maintaining seamless administrative workflows. Responsibilities Greet visitors and clients warmly, ensuring they feel comfortable and attended to promptly. Schedule patient appointments using our EMR System. Manage multi-line phone systems, directing calls accurately and professionally while providing excellent customer support. Handle incoming correspondence, including emails and faxes, with attention to detail and timely responses. Proficient use of Nextech Medical Management System. Assist with clerical duties including data entry, photocopying, faxing, and maintaining accurate records of all administrative activities. Must possess a stellar job attendance record with minimal call outs and work absences. Experience Proven office experience or clerical experience in a fast-paced environment. Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook) and experience with Nextech a PLUS! Experience handling multi-line VOIP phone systems with professional phone etiquette. Bilingual abilities are highly desirable to serve diverse client needs effectively. Knowledge of various health insurance plans, co-pays and deductibles, prior authorizations and accurate data entry skills A MUST Excellent organizational skills with the ability to prioritize tasks efficiently while managing time effectively. 1 year of experience in a medical front desk environment
REQUIRED.
Join us to be part of a vibrant team committed to delivering outstanding service while supporting the daily operations that keep our organization thriving!
Pay:
From $18.00 per hour Expected hours: 35.0 - 40.0 per week
Benefits:
401(k) Employee discount Health insurance Paid time off