Receptionist Salary:

$15.50

00 an hour dependent on experience and skills

Schedule:

Full-Time, Monday, Tuesday, Thursdays, 7:30 AM

7PM, Wednesday and Friday, 7:30 AM
5:30PM, rotational Saturdays 8AM
2PM Totalbond Veterinary Hospital at Bethel is hiring a full-time front-desk receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit.

We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care. What to Expect As you join our team, expect to be supported in your work and home life with: A comprehensive benefits package, including medical, dental, and vision insurance Paid time off and a 401(k) plan for full-time employees Professional development opportunities

Key Responsibilities:

Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms. Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments. Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups. Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior. Assist in maintaining cleanliness and organization to ensure a positive client experience.

Qualifications:

Previous experience as a veterinary receptionist or medical office assistant preferred Strong organizational and multitasking skills Ability to maintain a calm, professional, and positive demeanor About Totalbond Veterinary Hospital at Bethel The team at TotalBond Veterinary Hospital at Bethel is here when your pet isn't feeling their best. With a range of diagnostic services including digital x-ray and ultrasound, as well as an in-house laboratory, we are able to quickly and accurately diagnose a wide variety of issues at our animal hospital in Lake Wylie. 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