Modern Roofing LLC is a company with 15+ years of experience in roofing. We are searching for an experienced full-time front desk receptionist who can be the face of our company. This role is ideal for someone who is friendly, organized, dependable, and comfortable managing multiple tasks in a fast-paced office environment. If you enjoy helping people, staying organized, and being a key part of a professional team, we encourage you to apply.
QUALIFICATIONS
Must have 1-2 years of experience as a receptionist to apply. Previous experience in a customer service environment. High school diploma or equivalent. Experience working in a fast-paced environment. Ability to multi-task. Strong organizational and time-management skills. Knowledge and experience with a Windows-based computer system. Bilingual candidates are strongly encouraged to apply!
RESPONSIBILITIES
Answering phone calls in a friendly tone. Greet customers and staff daily. Office organization (tidy up). File Claims to the insurance company. Returning all calls, texts, emails, and missed calls promptly. Call on supplements daily. Obtaining scope of work. Requesting re-inspections. Following up on back-end checks after completion of the job. Putting together folders. Copies. Updating spreadsheets. Customer reviews after completion of job. Thank you notes to our valued customers. Ordering supplies. The ideal candidate is reliable, detail-oriented, and professional, with a positive attitude and strong customer service skills. You should be comfortable juggling multiple responsibilities while maintaining a calm, friendly demeanor. The ability to maintain confidentiality is crucial in this role. If you are motivated and enjoy providing exceptional customer service in a fast-paced environment, we would love to hear from you! Please note that only qualified candidates will be contacted for an interview.