A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$15-18/hr HEY! YOU! Yes, you. We're a work family that has fun, works hard, and doesn't take ourselves too seriously — but we're professional and always respectful. If you don't have a sense of humor or you're easily offended, this probably isn't the job for you, and that's okay. We do expect you to show up every day, on time, with a good attitude. This is real work, and it's a job you can really put down roots in — but you have to earn your keep. If you just want a J.O.B. to clock in and out of, keep scrolling — we're not that. Still here? Let's talk about the job. About Us Schneider Tree Care is a family-operated business established in 1996, specializing in tree care and landscaping services. Our roots run deep — 30 years in business, and we plan on branching out for 30 more.
About the Role Fair warning:
this is a phone-heavy job, inbound and outbound, all day long. If you don't genuinely love being on the phone, this isn't the one for you. If you do — keep reading, we might be a perfect match. What You'll Do Answer every inbound call — nicely. Ask good questions to figure out what someone needs, and either handle it yourself or send it to the right department. No leaf-ing people on hold or bouncing them around. Make outbound calls to past clients to help fill the schedule, and follow-up calls after jobs wrap up. Help out with outbound calls to Plant Health Care clients when needed. Take payments — over the phone and in person for walk-ins. Sort and distribute the mail. Send birthday cards and manage our client referral gift program. Keep an eye on office supplies — what's running low, what needs reordering. Log crew comment cards onto client accounts every month. Jump in on projects as they come up — checking accounts, working through lists, helping with whatever the team needs that week. Occasionally lend a hand with party planning. Keep the front desk organized, welcoming, and running smoothly. Be ready for duties to shift. People change, clients change, needs change — the only constant is change (kind of like the seasons). What We're Looking For A genuine love of being on the phone — this is non-negotiable, you'll be on it constantly Not afraid to make outbound or cold calls, and not afraid to ask questions A driver's license and reliable transportation (you've got to get here) A great attitude — nobody likes a curmudgeon, or a real sourpuss Someone who works well with others — we're a real family tree Thick skin, like bark — not easily offended Great attention to detail and solid organization skills — you'll juggle a lot of small moving pieces Good customer relations — listening, being kind, taking good notes Handles stress well and always looking for ways to help the team Strong work ethic — no putting off today's work for tomorrow Reliability — we've got a job to do, and if you're not here, someone else has to pick up the slack Drug-free (aspirin's fine) Why Join Us Paid vacation — you've earned it Paid holidays — nobody wants to work those anyway Retirement plan — for the long game Health insurance Weekly pay Competitive wages — $15-18/hr On-the-job training — we may do things differently than your last job A true family atmosphere (we don't fight like siblings — often) Climate-controlled, indoor work environment (leave the weather to the crews outside) Stability — we're well-rooted, 30 years in business and counting Genuinely great people to work with Ready to Apply? If you made it this far, congratulations — go ahead and apply. Don't leaf us hanging.
Job Type:
Full-time Pay:
$15.00 - $18.00 per hour
Benefits:
401(k) matching Health insurance Life insurance Paid time off Retirement plan Vision insurance Application Question(s): What is it about customer service that you like? Describe yourself in 5 words. Is there any reason you would not be able to come in every day? Ability to
