Receptionist Saffron Nails Spa - 4.7 Franklin, TN Job Details Part-time | Full-time $16 - $20 an hour 2 hours ago Qualifications Interpersonal skills Salon software

MINDBODY

Host/hostess experience Beauty & cosmetics sales Full Job Description We are seeking a friendly, highly organized Nail Salon Receptionist to join our team and serve as the face of our salon. As the first point of contact, you will create a warm, welcoming environment for our clients, keep our technicians' schedules running smoothly, and manage daily front-desk operations. The ideal candidate thrives in a fast-paced environment, excels at customer service, and has a passion for the beauty industry.

Key Responsibilities Client Relations:

Greet clients warmly upon arrival, check them in, offer refreshments, and guide them to their service areas.

Appointment Management:

Coordinate bookings, cancellations, and reschedules via phone, email, and booking software.

Calendar Optimization:

Maximize our nail technicians' daily schedules to ensure a smooth flow and prevent double-bookings.

Payment Processing:

Handle cash and credit card transactions accurately using our POS system.

Sales & Promotion:

Inform clients about premium services, packages, monthly promotions, and retail nail care products.

Salon Maintenance:

Keep the front desk and waiting lounge clean, structured, and visually appealing.

Inventory Tracking:

Monitor front-desk supplies and retail product levels, alerting management when stock is low.

Qualifications & Skills Customer Service:

Exceptional interpersonal skills with a welcoming, patient, and professional attitude.

Multitasking:

Ability to handle phone calls, client check-ins, and cash register tasks simultaneously during peak hours.

Technical Savvy:

Proficiency with salon scheduling software (e.g., Mindbody, Boulevard, Vagaro) or an ability to learn digital tools quickly.

Communication:

Strong verbal and written communication skills for managing phone inquiries and salon emails.

Experience:

Previous experience as a receptionist, host, or retail associate is preferred but not required.

Pay:

$16.00 - $20.00 per hour Expected hours: No more than 40.0 per week

Work Location:

In person