Front Desk Receptionist at a busy psychiatric practice

Job Summary We are seeking a dedicated and professional Front Desk Receptionist to be the first point of contact for our clients and visitors for a busy medical practice. The ideal candidate will possess excellent customer service skills, a friendly demeanor, and the ability to manage multiple tasks efficiently. This role is essential in ensuring that our front desk operations run smoothly and that all guests feel welcomed and valued.

Please note:

This position is Monday-Friday, 9am-5pm. Duties Greet and welcome visitors in a warm and professional manner. Answer phone calls promptly, providing information or directing calls as necessary. Maintain a clean and organized front desk area. Manage incoming and outgoing mail and packages. Perform data entry tasks accurately, ensuring all information is up-to-date in the system. Schedule appointments and manage calendars for staff as needed. Assist with administrative tasks such as filing, photocopying, and scanning documents. Handle inquiries and resolve issues in a timely manner while maintaining confidentiality. Collaborate with other departments to ensure seamless communication within the organization. MUST be comfortable taking payments and discussing invoices with patients. Skills Strong customer service skills with a focus on providing an exceptional experience. Proficient in using phone systems with excellent phone etiquette. Experience with data entry and maintaining accurate records. Familiarity with front desk operations or clerk responsibilities is preferred. Excellent time management skills to prioritize tasks effectively. Bilingual proficiency in Spanish is a plus but not required. Computer literacy, including knowledge of office software applications (e.g., Microsoft Office Suite). Ability to communicate clearly and effectively both verbally and in writing. This Front Desk Receptionist position offers an opportunity to be part of a dynamic team where your contributions will be valued, and your professional growth will be encouraged.

Job Type:

Full-time Pay:

$18.00 - $25.00 per hour

Benefits:

Paid time off

Work Location:

In person