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Knoxville Kidney Center, PLLC
Front Desk Receptionist
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$32,283 / year median in Tennessee
+14% projected growth
Job Description
Company Overview Knoxville Kidney Center, PLLC is a dedicated nephrology practice located in West Knoxville. Our mission is to provide exceptional care for patients suffering from chronic kidney disease (CKD) and end-stage renal disease (ESRD). Summary We are seeking a Front Desk Receptionist to join our busy fast paced team in West Knoxville. This pivotal role is essential in ensuring smooth operations at our practice, contributing significantly to our commitment to patient care and community service. Responsibilities Greet and assist patients upon arrival, ensuring a welcoming atmosphere. Manage multi-line phone systems to handle incoming calls efficiently. Schedule appointments and maintain accurate patient records. Process patient information and manage clerical tasks as needed. Provide excellent customer service, addressing patient inquiries and concerns promptly. Assist with office management duties to ensure smooth daily operations. Collaborate with medical staff to support patient care initiatives. Qualifications Proven experience in a front desk or receptionist role, preferably in a medical setting. Strong customer service skills with the ability to communicate effectively. Proficiency in multi-line phone systems and office management software. Familiarity with Microsoft Office Suite; knowledge of QuickBooks is a plus. Excellent organizational skills with attention to detail. Bilingual candidates are preferred but not required. Ability to work collaboratively within a team environment. Call-To-Action If you are passionate about making a difference in patient care and thrive in a dynamic environment, we invite you to apply and join our dedicated team at Knoxville Kidney Center!