Are you looking for a medical, non-clinical practicing career? Do you love the idea of helping people get back to their normal, pain-free lives? Are you self-motivated, energetic, and able to succeed in both team and individual environments? If you answered yes then our Office Coordinator role could be the perfect opportunity for you! The Office Coordinator's role is to work alongside the clinic manager, staff therapists, therapist assistants, and technicians to ensure a phenomenal patient experience. It is the main responsibility of the Office Coordinator to provide exceptional customer service to all patients by maintaining a positive & welcoming environment.

WE ARE LOOKING FOR APPLICANTS WHO

Enjoy working in a stationary work environment with tasks primarily conducted via computer and phone Demonstrate exceptional customer service Understand medical insurance benefits Are self-motivated, organized, and caring Embrace our Core Values

JOB DUTIES

Opening and closing tasks Phone management Creation and management of electronic patient charts Accurate data entry Greeting/escorting/scheduling patients Completing intake/registration/processing of new patients Insurance benefits verification Insurance authorization submission and tracking Collecting copays, deductible, and co-insurance payments Managing accurate bank deposits

QUALIFICATIONS

1-2 years of customer service experience (Preferred, not required) Basic understanding of Medical Insurance Benefits (Preferred, not required) Ability to multitask

BENEFITS

Competitive pay Paid time off Paid holidays 401(k) with matching Employee discount Health insurance Dental insurance Vision insurance Life insurance Short-term disability insurance Paid time off Paid holidays Bonus opportunities

JOB TYPE

Full-time PAY:

Hourly $15-$18/hr

SCHEDULE

Day shift Monday to Friday

WORK LOCATION

One location

ABOUT US

We are a dynamic, evidenced based Outpatient Physical Therapy Practice serving the Knoxville community. We are 100% PT-Owned, 100% locally owned and operated! Our team fosters a professional environment that is friendly and welcoming to everyone. We take serious pride in our customer service and the experience our customers have with us. Our workplace is fun, supportive, and collectively works towards achieving our purpose of helping others. Because of this we are willing to go above and beyond to ensure each patient's satisfaction. We are committed to the communities that we serve and are focused on our patient's every need. If you are someone with a passion for helping and healing the community while providing the very best customer service and patient experience, please apply here or visit our website for more information. We are excited to meet you!

Job Type:

Full-time Pay:

$15.00 - $18.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Health savings account Life insurance Paid time off Vision insurance

Work Location:

In person