With over 1,000 team members and continuing to grow, 21st Mortgage has had a consistent record of operating profitably every month since opening, including the challenging recession years from 2008 -- 2011. The number of mortgages we own or service has gone from zero in 1995 to over 235,000 today! Since its beginning, 21st Mortgage has offered financing for customers interested in purchasing a manufactured home. We encourage professional growth from entry level to more experienced positions. We're actively recruiting individuals who are dependable, positive, and eager to learn. As a member of our team, we will equip you for success, while providing excellent benefits.

POSITION SUMMARY

Receptionists will answer incoming calls routed to the reception queue. The receptionist will need to greet the customer, understand the nature of the call, and identify the correct 21stteam member or department to transfer the call. May be required to sit at the front desk. Front desk duties during business hours may include answering calls, greeting customers and vendors, checking in visitors, and processing parking validations.

ESSENTIAL FUNCTIONS

• Answering incoming calls and setting the tone for the customer experience by greeting the customer with a friendly and clear voice.
• Routing incoming calls to the correct team member or department.

QUALIFICATIONS

• Must have a clear speaking voice and professional phone etiquette.
• Must have a positive attitude.
• Must be comfortable multi-tasking while in a fast-paced environment.
• Accurate, fast typing skills.
• Highschool diploma required.

PHYSICAL DEMANDS

• Must be able to stand, walk, sit.
• Be able to use hands to finger, handle, or feel objects, tools or controls.
• Vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

BENEFITS

• Paid time off days (PTO)
• 401(K) includes 100% company match of the first 4%
• Reimbursement for gym attendance
• Tuition Assistance
• Plenty of growth opportunities!
• Collaborative and energetic work environment-teamwork
• Professional development and promotion opportunities-culture of mentoring
• Medical and Dental Plan with Prescription Coverage and Vision
• Monthly bonus potential

Hours :

• Monday- Friday 11:30am-8:00pm
• One Saturday morning each month may be required
• Some holidays required

Pay:

$18.50 with monthly bonus potential

Job Type:

Full-time Pay:

$42,000.00 - $48,000.00 per year

Benefits:

401(k) Dental insurance Health insurance Paid time off Tuition reimbursement Vision insurance Ability to

Commute:

Knoxville, TN 37902 (Required) Ability to

Relocate:

Knoxville, TN 37902: Relocate before starting work (Required)

Work Location:

In person