Overview Join our dynamic team as a Front Desk Receptionist/Night Laundry Specialist, where your energy and organizational skills will be the heartbeat of our hospitality operation. In this pivotal role, you will serve as the first point of contact for guests and visitors, ensuring a warm welcome and seamless communication. During night shifts, you will oversee laundry operations, maintaining cleanliness and efficiency to support our guests' comfort. This position offers an exciting opportunity to combine administrative excellence with operational support in a lively, fast-paced environment. Duties Greet guests and visitors warmly, providing exceptional customer service and clear information Answer multi-line phone systems promptly and professionally, directing calls efficiently Manage front desk operations including check-ins, check-outs, and handling guest inquiries with tact and professionalism Maintain organized filing systems, update guest records, and ensure accurate documentation Oversee night laundry processes: sorting, washing, drying, folding, and ensuring timely completion of laundry tasks Support office management tasks such as calendar management, appointment scheduling, and correspondence handling Assist with clerical duties including proofreading documents, data entry using Microsoft Office applications, and maintaining cleanliness of the front desk area Experience Prior office management or administrative experience preferred Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel) and general computer skills Excellent organizational skills with the ability to multitask efficiently in a busy environment Previous experience in customer service or front desk roles demonstrating strong phone etiquette and client communication skills Bilingual abilities are highly desirable to better serve diverse guest populations Familiarity with multi-line phone systems and clerical tasks such as filing and proofreading is advantageous Personal assistant or office support experience that showcases time management and calendar coordination skills This role is ideal for motivated individuals who thrive on delivering outstanding service while managing operational duties behind the scenes. We value proactive team players eager to contribute to a welcoming atmosphere while supporting essential laundry functions during night shifts. Join us to be part of a vibrant environment where your skills make a real difference!

Pay:

$9.00 - $13.00 per hour Expected hours: 25.0 - 40.0 per week

Work Location:

In person