Do you love making people feel welcome? Are you energized by helping others and creating exceptional first impressions? Spring Hill Eyecare is looking for a friendly, organized, and service-minded Front Desk Receptionist to join our First Impressions Team . This team is the heartbeat of our practice, setting the tone for every patient's experience from the moment they walk through our doors until they leave. We're proud to have been recognized as Spring Hill's Best Employer for three consecutive years (2023, 2024, and 2025) and Middle Tennessee's Best Employer for two consecutive years (2024 and 2025) . We believe it's not just where you work, it's who you work with. If you're looking for a positive workplace where your contributions matter and your teammates genuinely support one another, we'd love to meet you. As the first point of contact for our patients, you'll help create an exceptional experience while keeping our busy office running smoothly. Every interaction is an opportunity to make someone feel valued and cared for. What You'll Do Welcome every patient with warmth, professionalism, and a smile. Check patients in and out efficiently. Answer incoming phone calls with excellent phone etiquette. Schedule appointments and actively help fill openings. Verify insurance information and update patient records. Collect co-pays and outstanding balances. Assist with referrals and patient communications. Maintain accurate electronic records. Perform clerical duties including scanning, faxing, filing, and data entry. Help maintain a clean, organized, and professional reception area. Communicate effectively with doctors and teammates to keep the day running smoothly. Deliver an outstanding patient experience from beginning to end. We're Looking For Someone Who... Loves helping people and providing exceptional customer service. Has a positive attitude and enjoys working with a team. Thrives in a fast-paced environment. Is highly organized and detail-oriented. Has excellent communication and phone skills. Learns new technology quickly. Can multitask without sacrificing accuracy. Is dependable, professional, and motivated. Previous healthcare, dental, optometry, or medical office experience is a plus, but we're happy to train the right person. Requirements ✔ High school diploma or equivalent ✔ Availability during normal business hours ✔ Outstanding communication and customer service skills ✔ Strong computer skills and willingness to learn new software ✔ A caring, patient-first mindset Why You'll Love Working Here Monday through Friday schedule No nights No weekends Competitive pay 401(k) with company match Health insurance Dental insurance Vision insurance Life insurance Paid time off Employee discounts Professional development opportunities Supportive team culture State-of-the-art technology If you're passionate about helping people and want to be part of an award-winning team that truly enjoys working together, we'd love to hear from you. To be considered, please submit BOTH your résumé and a cover letter explaining why you'd be a great fit for our First Impressions Team. Email your application to info@springhilleyecare.com . We can't wait to meet our next teammate! Schedule 8-hour shift Monday through Friday No nights No weekends Work Location Spring Hill, TN 37174 (In Person)

Job Type:

Full-time Pay:

$15.00 - $18.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Professional development assistance Retirement plan Vision insurance

Education:

High school or equivalent (Preferred) Ability to

Commute:

Spring Hill, TN 37174 (Required) Ability to

Relocate:

Spring Hill, TN 37174: Relocate before starting work (Preferred)

Work Location:

In person