A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
Medical, dental, and vision insurance, supplemental coverage, paid parental leave for eligible employees, paid time off, and employee pet care benefits
Professional Growth & Recognition:
Quarterly Team Rewards Bonus Program, professional development opportunities, continuing education allowance, and uniform allowance
Lifestyle Perks You'll Appreciate:
Flexible scheduling, two- to three-day work weeks, no nights, on-call shifts, or holiday hours, an Employee Assistance Program, employee discounts, and a supportive team that values work-life balance Ready to build meaningful relationships with pet owners while helping a compassionate veterinary team deliver an exceptional experience? Cold Springs Animal Hospital is seeking a Part-Time Veterinary Receptionist to join our fantastic team of hardworking veterinary professionals. This is an excellent opportunity for someone who enjoys helping people, loves animals, and wants to play an important role in creating a welcoming and supportive hospital experience. At Cold Springs Animal Hospital, we are committed to providing excellent care for pets while empowering our team members to share ideas, take initiative, and make a meaningful difference. If you're searching for more than just a job and want to become part of a team that positively impacts pets and the people who love them, this may be the perfect place to continue growing your career. Why Our Veterinary Receptionists Love It Here Join a hardworking and compassionate team committed to excellent patient care Make a meaningful difference in the lives of pets and their owners Enjoy flexible scheduling that supports a healthy work-life balance Work two to three days per week Keep your nights and holidays free Never worry about on-call shifts Receive mentorship and support as you grow professionally Work in an environment where asking for help and offering help are equally encouraged Enjoy regular lunch breaks during the workday Participate in occasional coffee runs, team meals, and ice cream parties Be part of a culture that welcomes new ideas and innovation in pet care Work with teammates who value empathy, learning, and personal growth What Our Veterinary Receptionists Do Welcome clients and patients with warmth, professionalism, and compassion Answer incoming calls and respond to client questions Schedule appointments accurately and efficiently Check clients and patients in and out of the hospital Maintain complete and accurate client and patient information Process payments and explain invoices when appropriate Communicate appointment information, hospital policies, and veterinarian-approved instructions Coordinate with veterinarians, technicians, and assistants to support an efficient appointment flow Provide updates to clients and help manage expectations during busy periods Assist with reminders, follow-up communication, and administrative tasks Maintain an organized, clean, and welcoming reception and lobby area Protect client confidentiality and handle sensitive information professionally Help create a positive experience for every client and patient Support teammates and contribute to smooth daily hospital operations What Our Veterinary Receptionists Bring Previous veterinary reception or customer service experience preferred Excellent verbal and written communication skills A welcoming, professional, and compassionate demeanor Strong customer service and relationship-building abilities The ability to multitask and prioritize responsibilities Confidence working in a busy and occasionally emotional environment Strong organizational skills and careful attention to detail Comfort learning veterinary terminology, hospital procedures, and scheduling systems Dependability and a commitment to providing consistent client support Empathy for clients, patients, teammates, and yourself A willingness to ask for help when needed and offer assistance to others An interest in continued learning and professional growth A positive, flexible, and team-focused attitude The Extras You'll Actually Feel At Cold Springs Animal Hospital, you'll join a team that understands the importance of supporting one another. Asking questions is encouraged, offering assistance is appreciated, and professional growth is something we pursue together. Our flexible, two- to three-day schedule allows you to contribute meaningfully at work while maintaining time for responsibilities and interests outside the hospital. With no nights, on-call shifts, or holiday hours, you'll have greater consistency and balance in your week. You'll also enjoy the smaller details that make the workday better, including regular lunch breaks, occasional coffee runs, team meals, ice cream parties, and coworkers who genuinely care about one another's success. Benefits You Can't Beat Financial Benefits Flexible compensation 401(k) Matching & Roth Retirement Savings Plan Flexible Spending Account 529 Savings Plan Tuition Support Program Referral Bonus Program Wellness Benefits Medical insurance Dental insurance Vision insurance Supplemental insurance Paid parental leave for eligible employees Sick Time / Paid Time Off Free or discounted laboratory work for employee pets Pet discounts on services and products Pet food discount program Professional Growth & Recognition Quarterly Team Rewards Bonus Program Professional development opportunities Continuing education allowance Uniform allowance Lifestyle Benefits Flexible scheduling Two- to three-day work weeks No night shifts No on-call responsibilities No holiday hours Employee Assistance Program Employee discount program Regular lunch breaks Occasional coffee runs, team meals, and ice cream parties Supportive and collaborative workplace culture Healthy work-life balance Join Our Team If you're a compassionate and dependable Veterinary Receptionist who enjoys helping people, supporting pets, and contributing to a positive team environment, we'd love to meet you. Apply today and discover the difference you can make at Cold Springs Animal Hospital! Diversity, equity, inclusion, and belonging are core values at Cold Springs Animal Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.
