Front Desk Receptionist Water Wings Swim School Mansfield-Arlington South Tx Arlington, TX Job Details Part-time $15 an hour 18 hours ago Benefits Flexible schedule Qualifications Computer operation Microsoft Outlook Phone communication Computer literacy Spreadsheets Receptionist experience within education industry Organizational skills Clerical experience Office management Proofreading Technical Proficiency Office phone management Customer data entry Full Job Description Job Overview We are seeking an energetic and organized Front Desk Receptionist to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and ensure smooth administrative workflows. Your positive attitude and professional demeanor will set the tone for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your office management skills while supporting daily operations in a dynamic environment.

Duties Welcome swimmers and parents:

Greet visitors, check students in, and direct them to their classes.

Answer enquiries:

Respond to calls, emails, and messages about lessons, pricing, schedules, and school policies.

Manage registrations:

Enrol swimmers, update customer accounts, and ensure required forms and waivers are completed.

Coordinate schedules:

Book lessons, trial classes, make-up sessions, and cancellations according to school policy.

Process payments:

Collect lesson fees, issue receipts, and help resolve billing questions.

Maintain records:

Keep attendance, contact details, and relevant student information accurate and confidential.

Communicate with families:

Share reminders, schedule changes, upcoming events, and instructor updates.

Support instructors and management:

Provide class lists and promptly pass along parent questions or concerns.

Keep reception organised:

Maintain a clean, welcoming front desk and stocked information materials.

Follow safety procedures:

Explain facility rules, report hazards, and alert trained staff immediately during emergencies.

Promote programmes:

Explain membership options and help interested families sign up. Requirements Proven experience in office administration or front desk roles with strong clerical skills Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with spreadsheets and data entry Excellent phone etiquette and customer service skills, with the ability to communicate clearly in person and over the phone Technical proficiency with office equipment such as printers, and computers Bilingual abilities are a plus to assist diverse client needs effectively Strong organizational skills with keen attention to detail and time management capabilities Prior experience with QuickBooks or similar accounting software is desirable but not required Demonstrated computer literacy, including typing speed and proofreading skills Personal assistant or office management experience is advantageous for success in this role Join us as a Front Desk Receptionist to be an integral part of our team! Your dedication will help create a seamless experience for everyone who walks through our doors. We value your professionalism, enthusiasm, and commitment to excellence—apply today to start making a difference!

Pay:

$15.00 per hour

Benefits:

Flexible schedule

Work Location:

In person