Front Desk Receptionist Ultimate Eye Care - 3.3 Austin, TX Job Details Full-time $16 - $18 an hour 19 hours ago Benefits Health insurance Qualifications Customer communication Full Job Description Front Desk Coordinator — Optometry Are you the person who makes everyone feel welcome? We want to meet you! We are looking for a friendly, upbeat, dependable Front Desk Coordinator to join our busy optometry practice. Personality matters to us! We want someone who genuinely enjoys interacting with patients, makes people feel comfortable, and brings a positive attitude to work every day. You'll be the first impression our patients have of our office, so kindness and exceptional customer service are just as important to us as experience. What You'll Do

• Welcome and check in patients with a warm, friendly attitude
• Schedule appointments and manage the front desk
• Verify EyeMed, VSP, and medical insurance benefits
• Handle insurance questions, authorizations, and eligibility
• Check patients out, collect payments, and explain balances
• Keep patient information accurate and up to date
• Communicate with doctors, technicians, and patients throughout the day What We're Looking For
• Previous optometry/ophthalmology front desk experience
• Strong, hands-on knowledge of EyeMed, VSP, and medical insurance
• Excellent communication and organizational skills
• Comfortable working in a busy, fast-paced office
• Dependable, professional, and a team player
• Naturally friendly and personable — this is our #1 priority!

Why You'll Love This Position We're a patient-focused practice that values great customer service, teamwork, and a positive work environment. We want our patients to feel cared for from the moment they walk through the door—and we want our employees to enjoy coming to work, too. If you're friendly, confident, organized, and know your way around vision and medical insurance, we'd love to hear from you!

Pay:

$16.00 - $18.00 per hour Expected hours: 40.0 per week

Work Location:

In person