Overview Join our dynamic OB/GYN clinic as a Front Office Receptionist and be the welcoming face of our healthcare team! In this vital role, you will serve as the first point of contact for patients, providers, and visitors, ensuring a smooth and efficient clinic experience. Your energetic and positive attitude will help foster a caring environment where patients feel valued and supported. This position offers an exciting opportunity to utilize your administrative expertise while contributing to women's health care. Responsibilities Greet patients and visitors warmly, providing exceptional customer service and guiding them through check-in procedures Manage appointment scheduling using EMR (Electronic Medical Records) system eClinicalWorks Verify patient insurance coverage and perform medical collections accurately while adhering to HIPAA confidentiality policies Handle phone communications professionally, scheduling appointments, answering inquiries, and directing calls appropriately Maintain accurate medical records, including documentation review and filing in compliance with health information management standards Assist with medical billing processes, including CPT coding, ICD-9/ICD-10 coding, and Medicare claims processing Support clinical staff by managing patient flow, coordinating care plans, and ensuring timely documentation review Willingness to travel between our North Dallas, Gateway office, and our South Dallas, Duncanville locations (50% of time spent at each office). Skills Proven experience in medical office management or healthcare administrative support within a clinical setting Strong computer skills with proficiency in EMR/EHR system eClinicalWorks Knowledge of health insurance processes, including medical billing, medical collection procedures, and insurance verification Familiarity with medical terminology, CPT coding, ICD coding (ICD-9/ICD-10), and Medicare guidelines Excellent phone etiquette with the ability to handle multiple calls efficiently while maintaining professionalism Bilingual abilities are highly valued to serve diverse patient populations effectively Exceptional organizational skills with attention to detail in documentation review and filing tasks Ability to maintain confidentiality and adhere to clinical confidentiality policies at all times Join us in making a difference in women's healthcare by providing outstanding administrative support in a fast-paced clinic environment. Your enthusiasm and dedication will help create a welcoming space where patients feel cared for from the moment they walk through our doors!

Pay:

$24.43 - $29.42 per hour Expected hours: 40.0 per week

Benefits:

On-site gym On-the-job training Opportunities for advancement Paid time off Retirement plan

Work Location:

In person